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Websites for restaurants and takeaways that make the next step clear.

A guest may need a menu, a table, directions or a takeaway order. The website should make each route easy to find, especially on a phone during service hours.

Common challenges

What gets in the way?

01

Menus are hard to use

PDFs, small text and out-of-date prices can make it difficult to choose a dish on a mobile screen. Dietary information and opening times also need a clear home.

02

Orders leave the brand behind

Customers may discover a restaurant through an outside platform and never reach its own site. A direct ordering route needs to explain collection or delivery before checkout.

03

Visitors cannot decide quickly

A venue's location, atmosphere, table options and contact details often sit in separate places. Clear page structure helps a visitor find the next action without hunting.

A practical approach

Design around the real task.

We can organise the site around real guest tasks: browse the menu, book a table, order food, or find the venue. The right platform depends on how the team updates dishes, manages orders and handles fulfilment.

How we would approach it

  1. 01Map the guest journeysSeparate dine-in, collection and delivery needs, then decide which calls to action belong on each page.
  2. 02Plan editable contentChoose how the team will update menus, opening hours, images and notices without creating conflicting information.
  3. 03Check the handoffTest ordering or booking on a phone, including unavailable items, confirmation messages and the path back to the restaurant.
Relevant services

The work can cross disciplines.

Questions to consider

Questions before you start.

Can a restaurant take orders on its own website?

Yes, when an ordering system fits the menu, payment method and fulfilment process. The practical setup should be agreed before choosing a platform.

Can we keep using a delivery app?

Yes. A direct route can sit alongside existing channels. The website should make each option clear without promising that every customer will change habits.

Who updates the menu?

That depends on the content system and the team's workflow. We plan which fields staff need to edit and test them with representative dishes.

Do we need new food photography?

Existing images can be reviewed first. If new photography is needed, it can be planned as part of the content brief.

Discuss your project

Tell us what your customers need to do.

Share the current experience, the constraints and the next step you want to improve. We can discuss an appropriate scope from there.

Discuss your project